Privacy Policy

Effective Sept 1st, 2009


Privacy Notice Table Of Contents:
- Our Commitment To Privacy
- The Information We Collect
- How We Use Information
- Our Commitment To Data Security
- Our Commitment To Children's Privacy
- How To Access Or Correct Your Information
- How To Contact Us


Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make a link available on our entire website in the footer.


The Information We Collect:

This notice applies to all information collected or submitted on the Protocol16 website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected on our contact pages are:


             Email Address


Protocol16 collects the following information over the phone and in person:


            Email Address
            Phone Number


The Way We Use Information:

We use the information you provide about yourself when placing an order to complete your order. We also maintain a customer database to speed up billing at a later date. We do not share this information with outside parties except to the extent necessary to complete that order.


We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.


We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.


We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.


We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number used a specific browser, but we would not disclose anything that could be used to identify those individuals. We also use conversion ratios to track advertising. This conversion tracking is only located on one page, only available through online Ads.


Finally, we never use or share the personally identifiable information provided to us online, or in person, in ways unrelated to the ones described.


Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, no part of our website is structured to attract anyone under 13.


How You Can Access Or Correct Your Information

You can correct any information that Protocol16 collects by calling our office and speaking with a representative.


To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.


How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 503-524-9047 or send us an email at

Policy last revised: Sept 1st, 2009

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